How to claim

Make claiming a breeze with HSF Health Plan

  • Visit a registered practitioner of your choice
  • Submit your claim form with receipts
  • Once approved you’ll get your money back
Step 1

See a practitioner

Our health plans save you money on consultation and treatment fees. Find a registered and qualified practitioner.

Any practitioner you choose should be insured.

If you are unsure, please call us on 02072021381.

Step 2

Fill in a claim form

Download and submit a digital claim form, don’t forget your receipt(s).

Get a receipt that includes your name, practitioner details, treatment received, date, and total cost.

You can scan or take a picture of your receipt. Submit both to us at

Personal accident claim forms are available upon request. Please contact us at

Step 3

It’s time to get cashback

Once your claim is approved, you will receive an email notification to check your MyPolicy account.

In your MyPolicy Mailbox, you will recieve a letter confirming payment.

More information about MyPolicy is below.

Login to MyPolicy

Check your benefit balances, be notified when
a claim is approved, see your policy details and
access your added extras on HSF Assist®.
Don’t have an account? Click here to register.