Download a claim form

In order to support our policyholders during the current Coronavirus situation, we will be accepting scanned copies or good quality pictures of receipts with a completed claims form (which can be downloaded opposite) and submitted to

You may need to install Adobe Reader in order to fill in your form. This is a free software. Download from here Adobe Reader download

Please open the forms using any of the following browsers:

Internet Explorer

If you are using the Firefox browser, you will need to download the form first before completing, See image below.

Click on download button

Just follow these steps:

1. Download the editable claim form.
2. Fill in the details of your claim on the form.
3. Save the form.
4. Scan any receipts either with a scanner or use your mobile phone to take a good quality picture of the receipts.
5. Email with a short message attaching any scanned receipts and the saved form.

Alternatively, you can call us on 020 7202 1381 where a member of our claims team will be happy to assist with your query.

Personal Accident claim forms are available upon request. Please contact us at

Find a Practitioner

Although we are not able to recommend any specific practitioner, to assist you in finding someone suitably qualified, please go to