Enquiries
Head Office
HSF health plan
24 Upper Ground
London SE1 9PD
Bank Holiday hours
Friday 22nd December – Closes at 11:45 AM
Monday 25th December – Closed
Tuesday 26th December – Closed
Wednesday 27th December – Closed
Thursday 28th December – Closed
Friday 29th December – Closed
Monday 1st January – Closed
Tuesday 2nd January – Normal times resumes
During these days, the website will be temporarily closed, resuming regular operations on January 2, 2024. We appreciate your understanding and wish you a wonderful holiday season!
Office telephone hours
Monday – Friday 9am to 5pm, call 0800 917 2208
To make a claim
To make a claim, please complete our claim form. To contact our claims line direct, please call on 020 7202 1381 or you can email our claims team on claims@hsf.eu.com
To make changes or cancel your policy
If you need to cancel your cover, update your address or let us know about a change in circumstances, please email us on customer@hsf.eu.com
Finance
For enquiries relating to policy payments, please email uk.contributions@hsf.eu.com or call 020 7202 1382
To find out about HSF health plan
To join HSF health plan, change your level of cover or enquire to offer HSF health plan for your employees, please call 0800 917 2208 or you can email us at salessupportteam@hsf.eu.com
To find details of your policy and claims
MyPolicy application is available to track claims, balances and payments. If you have not already signed up to MyPolicy, please do so at www.hsf.mypolicy.eu.com
Ireland Office
5 Westgate Business Park
Kilrush Road
Ennis
Co.Clare
V95 TR66
Office hours
Monday – Friday 9am – 5pm
Contact details for our Irish office
For more Irish office contact details, please click here.